Shipping Policy
Shipping Policy for Zokxo.com
Last Updated: 14-02-2024
**1. Processing Time:**
1.1. Orders placed on Zokxo.com are typically processed within [1-3 business days]. Business days exclude weekends and public holidays.
1.2. During peak seasons or promotional events, processing times may be slightly extended. We appreciate your patience during such times.
**2. Shipping Rates:**
2.1. Shipping rates are calculated based on the weight of your order and the destination. Rates will be displayed during the checkout process.
2.2. Zokxo offers free shipping for orders above a certain value. Details about free shipping eligibility will be specified on the website.
**3. Shipping Methods:**
3.1. Zokxo currently offers standard shipping. Expedited or express shipping options may be available and will be displayed during the checkout process.
3.2. Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.
**4. Delivery Time:**
4.1. The estimated delivery time depends on your location. Standard shipping within India generally takes 1- 45 business days.
4.2. Please note that delivery times may be affected by factors beyond our control, such as customs delays, weather conditions, or other unforeseen circumstances.
**5. International Shipping:**
5.1. Zokxo offers international shipping to select countries. Shipping rates and estimated delivery times for international orders will be provided during the checkout process.
5.2. Customers are responsible for any customs duties, taxes, or fees imposed by their country's customs regulations.
**6. Order Tracking:**
6.1. Once your order is shipped, you will receive an email with a tracking number and a link to track your package. You can also track your order through the "Order History" section on our website.
**7. Undeliverable Packages:**
7.1. In the event that a package is returned to us as undeliverable due to an incorrect address provided by the customer or failure to claim the package from the carrier, the customer will be responsible for any additional shipping costs.
**8. Missing or Lost Packages:**
8.1. If your package is marked as delivered but you have not received it, please check with neighbors or local delivery personnel. If the issue persists, contact our customer service team at contact@zokxo.com, and we will assist in resolving the matter.
**9. Changes to Shipping Policy:**
9.1. Zokxo reserves the right to update or modify this shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
If you have any questions or concerns about our Shipping Policy, please contact us at contact@zokxo.com.
Thank you for shopping with Zokxo!
Zokxo
Last Updated: 14-02-2024
**1. Processing Time:**
1.1. Orders placed on Zokxo.com are typically processed within [1-3 business days]. Business days exclude weekends and public holidays.
1.2. During peak seasons or promotional events, processing times may be slightly extended. We appreciate your patience during such times.
**2. Shipping Rates:**
2.1. Shipping rates are calculated based on the weight of your order and the destination. Rates will be displayed during the checkout process.
2.2. Zokxo offers free shipping for orders above a certain value. Details about free shipping eligibility will be specified on the website.
**3. Shipping Methods:**
3.1. Zokxo currently offers standard shipping. Expedited or express shipping options may be available and will be displayed during the checkout process.
3.2. Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.
**4. Delivery Time:**
4.1. The estimated delivery time depends on your location. Standard shipping within India generally takes 1- 45 business days.
4.2. Please note that delivery times may be affected by factors beyond our control, such as customs delays, weather conditions, or other unforeseen circumstances.
**5. International Shipping:**
5.1. Zokxo offers international shipping to select countries. Shipping rates and estimated delivery times for international orders will be provided during the checkout process.
5.2. Customers are responsible for any customs duties, taxes, or fees imposed by their country's customs regulations.
**6. Order Tracking:**
6.1. Once your order is shipped, you will receive an email with a tracking number and a link to track your package. You can also track your order through the "Order History" section on our website.
**7. Undeliverable Packages:**
7.1. In the event that a package is returned to us as undeliverable due to an incorrect address provided by the customer or failure to claim the package from the carrier, the customer will be responsible for any additional shipping costs.
**8. Missing or Lost Packages:**
8.1. If your package is marked as delivered but you have not received it, please check with neighbors or local delivery personnel. If the issue persists, contact our customer service team at contact@zokxo.com, and we will assist in resolving the matter.
**9. Changes to Shipping Policy:**
9.1. Zokxo reserves the right to update or modify this shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
If you have any questions or concerns about our Shipping Policy, please contact us at contact@zokxo.com.
Thank you for shopping with Zokxo!
Zokxo