Return and Refund Policy

Return & Refund Policy for

Last Updated: 14-02-2024

Thank you for shopping at Zokxo! We appreciate your trust in us and are committed to providing you with a satisfying shopping experience. Please read our Return & Refund Policy carefully.


We understand that you may receive a product that does not meet your expectations or may have a manufacturing defect. In such cases, we are happy to replace the product for you. However, please note that we do not accept returns for any other reasons.

To be eligible for a replacement, your item must be unused, in the same condition that you received it, and in its original packaging. You must contact our customer service team at [] within 7 days of receiving your product to initiate the replacement process.


We do not offer refunds for any reason. Once your replacement request is approved, we will process the replacement of the defective or damaged item. If the same product is not available, we will offer an alternative product of equal value.

**Non-Returnable and Non-Refundable Items**

We do not accept returns or offer refunds for the following:

1. Change of mind or dissatisfaction with the product.
2. Any item that is returned more than 7 days after delivery.
3. Products without the original packaging.

**Replacement Process**

If you need to replace a defective or damaged item, please follow these steps:

1. Contact our customer service team at within 7 days of receiving your product, providing your order number and details of the issue.
2. Our customer service team will guide you through the replacement process and provide instructions on returning the item.
3. Ship the item back to us in its original packaging.
4. Once the returned item is received and inspected, we will process the replacement.

**Contact Information**

If you have any questions about our Return & Refund Policy, please contact us at:


Please note that Zokxo reserves the right to modify this policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for updates.

Thank you for choosing Zokxo!